Got Questions?

Find answers to the most commonly asked questions about our services, processes, and how we can help your business grow.

General Questions

Basic information about TechNest and our services

What is TechNest?

TechNest is a digital agency specializing in web development, mobile app development, AI solutions, and UI/UX design. We help businesses transform their digital presence and achieve their goals through innovative technology solutions.

How long has TechNest been in business?

TechNest was founded in 2019 and has been serving clients for over 5 years. We've successfully completed 150+ projects and have built a reputation for quality and innovation.

What industries do you work with?

We work with businesses across various industries including e-commerce, healthcare, finance, education, real estate, and technology. Our solutions are tailored to meet the specific needs of each industry.

Do you work with international clients?

Yes, we work with clients globally. We have experience serving international clients and can accommodate different time zones and communication preferences.

Services Questions

Information about our services and capabilities

What technologies do you use?

We use modern technologies including React, Vue.js, Node.js, Python, Django, React Native, Flutter, and cloud platforms like AWS and Azure. We stay updated with the latest technologies to provide the best solutions.

Do you provide mobile app development?

Yes, we develop both native and cross-platform mobile applications for iOS and Android. We use React Native and Flutter for cross-platform development and native languages for platform-specific apps.

Can you integrate AI into my website?

Absolutely! We specialize in AI integration including chatbots, recommendation systems, data analytics, and machine learning solutions. We can enhance your website with intelligent features.

Do you provide ongoing maintenance?

Yes, we offer ongoing maintenance and support packages. This includes updates, security patches, performance monitoring, and technical support to keep your website running smoothly.

Pricing Questions

Information about our pricing and payment options

How much does a website cost?

Website costs vary based on complexity and features. Our starter plans begin at $999/month, while custom solutions can range from $2,499 to $4,999/month. We provide detailed quotes after understanding your requirements.

Do you offer payment plans?

Yes, we offer flexible payment options including monthly, quarterly, and annual plans. Annual plans include a 20% discount. We also accept major credit cards and bank transfers.

Are there any hidden fees?

No, we believe in transparent pricing. All costs are clearly outlined in our proposals. There are no hidden fees or surprise charges. We provide detailed breakdowns of all costs upfront.

Can I change my plan later?

Yes, you can upgrade or downgrade your plan at any time. Changes are prorated based on your current billing cycle. We make it easy to adjust your plan as your needs evolve.

Process Questions

Information about our development process and timeline

How long does a project take?

Project timelines vary based on complexity. Simple websites take 2-4 weeks, while complex applications can take 3-6 months. We provide detailed timelines during the planning phase.

What is your development process?

Our process includes discovery, planning, design, development, testing, and deployment. We maintain regular communication throughout the project and provide progress updates.

Do you provide project updates?

Yes, we provide regular project updates through our project management system. You'll have access to progress reports, milestone updates, and can communicate directly with your project team.

Can I make changes during development?

Yes, we accommodate reasonable changes during development. We include revision rounds in our process and can handle scope changes, though major changes may affect timeline and cost.

Support Questions

Information about our support and maintenance services

What support do you provide after launch?

We provide comprehensive post-launch support including bug fixes, security updates, performance monitoring, and technical assistance. Support duration varies by plan from 1 month to 12 months.

How do I get technical support?

You can reach our support team via email, phone, or our support portal. Enterprise clients get 24/7 priority support. We typically respond within 2-4 hours during business hours.

Do you provide training?

Yes, we provide training for content management systems and custom applications. We create user guides and offer video tutorials to help your team manage the website effectively.

What happens if my website goes down?

We provide 24/7 monitoring and immediate response to downtime issues. Our team is notified automatically and works to resolve issues quickly. We also provide backup and recovery services.

Still Have Questions?

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