Find answers to the most commonly asked questions about our services, processes, and how we can help your business grow.
Basic information about TechNest and our services
TechNest is a digital agency specializing in web development, mobile app development, AI solutions, and UI/UX design. We help businesses transform their digital presence and achieve their goals through innovative technology solutions.
TechNest was founded in 2019 and has been serving clients for over 5 years. We've successfully completed 150+ projects and have built a reputation for quality and innovation.
We work with businesses across various industries including e-commerce, healthcare, finance, education, real estate, and technology. Our solutions are tailored to meet the specific needs of each industry.
Yes, we work with clients globally. We have experience serving international clients and can accommodate different time zones and communication preferences.
Information about our services and capabilities
We use modern technologies including React, Vue.js, Node.js, Python, Django, React Native, Flutter, and cloud platforms like AWS and Azure. We stay updated with the latest technologies to provide the best solutions.
Yes, we develop both native and cross-platform mobile applications for iOS and Android. We use React Native and Flutter for cross-platform development and native languages for platform-specific apps.
Absolutely! We specialize in AI integration including chatbots, recommendation systems, data analytics, and machine learning solutions. We can enhance your website with intelligent features.
Yes, we offer ongoing maintenance and support packages. This includes updates, security patches, performance monitoring, and technical support to keep your website running smoothly.
Information about our pricing and payment options
Website costs vary based on complexity and features. Our starter plans begin at $999/month, while custom solutions can range from $2,499 to $4,999/month. We provide detailed quotes after understanding your requirements.
Yes, we offer flexible payment options including monthly, quarterly, and annual plans. Annual plans include a 20% discount. We also accept major credit cards and bank transfers.
No, we believe in transparent pricing. All costs are clearly outlined in our proposals. There are no hidden fees or surprise charges. We provide detailed breakdowns of all costs upfront.
Yes, you can upgrade or downgrade your plan at any time. Changes are prorated based on your current billing cycle. We make it easy to adjust your plan as your needs evolve.
Information about our development process and timeline
Project timelines vary based on complexity. Simple websites take 2-4 weeks, while complex applications can take 3-6 months. We provide detailed timelines during the planning phase.
Our process includes discovery, planning, design, development, testing, and deployment. We maintain regular communication throughout the project and provide progress updates.
Yes, we provide regular project updates through our project management system. You'll have access to progress reports, milestone updates, and can communicate directly with your project team.
Yes, we accommodate reasonable changes during development. We include revision rounds in our process and can handle scope changes, though major changes may affect timeline and cost.
Information about our support and maintenance services
We provide comprehensive post-launch support including bug fixes, security updates, performance monitoring, and technical assistance. Support duration varies by plan from 1 month to 12 months.
You can reach our support team via email, phone, or our support portal. Enterprise clients get 24/7 priority support. We typically respond within 2-4 hours during business hours.
Yes, we provide training for content management systems and custom applications. We create user guides and offer video tutorials to help your team manage the website effectively.
We provide 24/7 monitoring and immediate response to downtime issues. Our team is notified automatically and works to resolve issues quickly. We also provide backup and recovery services.
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